October :: 2009 :: Chris Jean

Ubuntu 9.10, Karmic Kaola, launched earlier this week. One of the key new features in this release is Ubuntu One. Unfortunately, from what I’ve seen, this new feature/product launch has been anything but smooth.

Ubuntu One is one of the new ways that Canonical, the creators of Ubuntu, is trying to generate some revenue based on their distro. Ubuntu One is a hosted file storage solution that allows users to keep a folder and all of its content synced between multiple computers. All users get 2GB of storage for free with the option of increasing the store to 50GB for $10/month.

Since this new offering has many Ubuntu users very excited, I thought I’d give it a try as soon as I installed the new release. However, I was instantly met with a very big message telling me that something was wrong.

One of my company’s servers is hosted with Liquid Web. Yesterday one of my co-workers tries to log into WHM and sees the following message:

Brute Force Protection

This account is currently locked out because a brute force attempt was detected. Please wait 10 minutes and try again. Attempting to login again will only increase this delay. If you frequently experience this problem, we recommend having your username changed to something less generic.

He tries to log in a bit later and receives the message again. He contacts Liquid Web’s Heroic Support, and the support person “helpfully” recommend a server reboot to fix the problem. My co-worker asked for another solution, and support said that it was the only way.

My co-worker tells me about the situation, and I tell him that the support guy is an idiot. It takes all of about ten seconds to quickly find a solution to the problem on google. I then tell my co-worker that I’ll fix the problem, so he “thanks” the support guy and closes the chat.

I logged into the box via SSH and had the problem fixed in a couple of minutes.

Archive for October 2009

A Rough Launch for Ubuntu One on Ubuntu 9.10 – Karmic Kaola

Fix WHM/cPanel cPHulk Brute Force Protection Lock Out Via SSH